Video Production Q&A




Why should we choose Capture The Moment Media?

It’s easy to follow traditional video production techniques for your wedding video, but we approach things differently. You’re a unique couple with a unique story of how you met, and your video should reflect that. We use every piece of equipment with purpose, whether it’s a steadycam, slider, or special lens. We don’t just point and shoot.

Our wedding videos are narrative driven and we take the time to find out what makes your relationship unique. These moments are often found in the speeches, or the card reads, or when the bride and groom are getting ready and looking back on how they met. Our style is always candid, colourful, and intended to evoke memories and emotions. The narrative is what ties the entire video together.

Why is a wedding video important?

A wedding video let’s you revisit your entire relationship up until that point in time. It has the power to feature the most important people in your life all together at a once in a life time event. It’s something you can share with friends and family that weren’t able to attend, and it is something to share with your future family years down the road.

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Who are your ideal clients?

Our ideal clients are fun, creative, and energetic. We like filming with couples that are comfortable around us and trust us to create great work, to the point we can even interact like old friends. We are always really honoured to be invited to film and be a part of such a special moment in your life. We have years of experience filming Western weddings, South Asian weddings, Indian weddings, big weddings, small weddings, celebrity weddings, you name it. If you’re excited to share your story and want to work with some cool, creative people to make it happen–we’re your guys.

Why don't you list your pricing on your website?

We offer this information by request because we want to talk to you and get to know you first before talking numbers. We want to work with couples that appreciate a great film, not just the best deal.

Production quality is a factor when comparing rates with other local companies. We are not the least expensive company around, nor are we the most expensive. However, we do pride ourselves on making some of the most engaging, real, story driven, wedding videos in Western Canada. A wedding video is an investment and communicating the value you’ll get from working with us is a two way conversation.

Send us an email at Let us know when and where you are getting married. Tell us what inspired you to want a video for your wedding. We’ll get back to you even faster than you’d think and let you know if your date is available.


How do I schedule a video consultation?

Send us an email at or call us directly at the studio at (604) 283-4337 to book a time to chat with our film team. We are always happy to answer questions over the phone or meet with you in person so we can get to know each other and find out what you are looking for in your wedding video.

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Do you do same-day or next-day edits?

A quality wedding video takes time. It can be a lot of fun to share a same-day or next-day edit with your guests at the wedding, but we prefer to have more time to create the best quality product out there. Depending on the request, and our availability, we can occasionally accommodate same-day or next-day edits.

Do you offer photography?

No. The skill set for a great photographer and a great filmmaker are completely different. It would be unusual to be amazing at both, so we stick to filmmaking which we already know and love. We have a great list of photographers we love working with and refer on a regular basis.

When can I expect the final video?

It will generally take 1-3 months to deliver the final video(s), which is quicker than industry standards. During peak season we try to be out filming as much as possible. That said, our turn around time is always becoming more and more efficient. Our main goal is to ensure we are delivering you the best video possible.

What format do you deliver your video content?

Videos are delivered via a password protected downloadable link.

What kinds of payments do you accept?

We require a 50% deposit for all bookings to hold your date. This deposit is non-refundable. The remaining amount is due in full on or before the wedding day. We accept cash, cheque, e-transfer or credit cards (note: credit card transactions are subject to a 3.5% fee).

How do you select the music for our film?

Sound production is just as important to a story as visuals, that’s why we spend time finding music that will add relevance to your wedding film, rather than overwhelm it. Simple sounds and dialogue can also add meaningful elements to the story. We’re careful to license our soundtracks to support contributing musicians.

How does video help my business, non-profit, organization or idea?

Video is an immediate way to connect with your clientele on a personal level. Video is an essential branding, marketing and education tool for business. It is now the most popular and effective way to communicate with your audience and is now a essential component for websites and social media.

I'm looking for a video team for a commercial video. What information should I send you?

Awesome! We’d love to hear from you! Email us at or through our contact form and tell us about your company and why you need a video. Send us a couple reference videos, your timeline, and a rough budget. We’ll get back to you right away and let you know what we can do for you. If you like what you hear, we’ll book you in for a studio appointment with our production team.

What kind of reference videos should I send and why are they important?

Finding reference videos that resonate with you and your business is an important part of defining what you are looking for in a video. It is an important process to go through before approaching any video company. You’ll have a better idea of what you want and be more equipped to find the right team for the job.

Reference videos help us gauge the style and quality of video you like. It is an excellent tool for us when we start to draft a proposal for you and break down a budget. By identifying the production elements in a video you like, we can better justify items in our budget in a way that is tangible, relatable, and valuable to you.

When can I come into the studio and meet your team?

Call or email us to book an appointment with our production team. We are often in and out of the office on shoots so email is always the most consistent way to reach us. Once we’ve started talking project ideas, we’d much rather sit down with you in person. Reach out and we’ll book you in.

How long does a video take?

Every project is different. Our goal is always to make the best quality videos possible. Great videos take time. Once we have an idea of what you’re looking for, we’ll propose a timeline that is unique to each video we make.  If you have a deadline for the video you are looking to have created just let us know!

How much does a video cost?

Creating innovating and engaging videos take time and a lot of talented people. That’s filmmaking. Every project has a unique proposal, production timeline, and budget. We work very closely with our clients to create something that matches their budget and creative goals.

Why should I work with a professional studio?

To be competitive in the market place, professional video is a powerful tool to help you stand out in the crowd. Anyone can make a video, but we are not all filmmakers. Make the best impression you can the first time. The quality of video you choose to represent your business immediately translate to the quality of work your business can do.

We have the tools and experience necessary to deliver high quality commercial video production with the low overhead to offer affordable rates. From big corporations to new start-ups we push ourselves to make the best video possible no matter what the project is.

How do I know if we’ll work well together?

We’re excited about working with clients who are open-minded and ready to explore creative approaches. We often find that the best results happen when our clients trust us to do what we do best. We don’t just look for any old story–we’re after the story people can’t ignore, one that people want to watch. To find it, we work closely with you to explore your vision, create a unique concept, and produce a film that leaves people wanting to learn more.

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